Customer Relationship


Technologies and tools:
Project analysis, UI design and integration, System architecture and implementation
Efforts :  24 man-months, ongoing


Bigger. Better. Faster. More. With clear understanding of successful collaboration positive business impact, we managed to become official certified vtiger partner. With this we have proved our competence and qualification for vtiger software development and customization. Now our clients can outsource us CRM or e-commerce software development, based on vtiger CRM. Yet we can offer and other platforms, main thing is to choose what is better for your business.

Technologies and tools:
PHP, CSS, HTML, Javascript, AJAX, MySQL, VtigerCRM
Efforts :  6 man-months


Today, when in the current environment many financial organizations find it hard to compete without a well implemented CRM solution, it's vital for each company to reach operational excellence by means of applying such a technology. This project was a response to a customer's requirement specifications aimed at using it afterwards at large financial institutes.

Technologies and tools:
Zend FrameWork, DOJO Lib (AJAX), PHP, MySQL, JavaScript, PDF Lib, Open Office
Efforts :  18 man-months


 
John Hancock company has more than a million clients who must be notified about the changes occurring in the company within one week. This process caused the company to lose about a million dollars a year, but now, with the help of our system created to automate and optimize the clients notification process, the company will be able to save huge amounts of financial and human resources.
 

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Call us in Minsk, Belarus, Europe
Phone: + 375 29 7376532
Mn-Fr 9.00-17.00 (GMT)

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Customer Relations Management Software

Do you want higher business effectiveness and profit? Do you want to improve your customer service to get more loyalty? We are ready to provide you with a tool which can help you achieve it all – Customer relations management system (CRM) with holistic approach to your business planning and running.

Enhance your business strategy by immobilizing the entire organization to get better results from all interactions with current and future customers. Integrate or develop a customer relations management system to automate the process of sales and concentrate on customer life-cycle (lead generation - acquisition - conversion - retention - loyalty) to increase revenue as a result.

We offer the following services referred to customers and sales management:

  • Develop CRM with individual collection of features, proper for your business;
  • Integrate CRM into your business management system or into your web site;
  • Customize customer relations management system to meet your needs;
  • Provide support and maintenance of custom CRM;
  • Etc.

CRM benefits your business in many ways:

  • It helps make business more customer-centric and acting.
  • Automated data sharing on different organizational levels defined by security rules.
  • Improved customer support and increased customer satisfaction.
  • Increased revenue at low cost.
  • Automated sales and customer management.

Customer expectations grow every day and CRM becomes as important as ever because it helps a business adopt new services and strategies to achieve maximum effectiveness and customer loyalty and get higher profit. Customer management system help you understand market and client requirements and apply in-time changes into your marketing strategy. On the other hand it helps you save effort, time and money you need to manage your business.

We always make deep research of our customer business structure to provide the most effective solution. Hire our team of developers to develop customer relations management system meeting your individual business aims. Contact us to discuss your project.

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