Points to Consider before Outsourcing

Offshore outsourcing has proved to be not just an option, but a smart far-sighted decision for many companies when dealing with activities that are not core for their business. The logic is simple: somebody out there can do the same job better than you and at lower cost. At the same time there are issues that can put outsourcers at risk of certain degree. The more important is the project, the more is the need to ensure that cooperation will be flawless. Here are some points that might pose a serious threat to the success of outsourcing arrangement and need to be taken into consideration.

1. Possible lack of technical skills, methodologies and experience on the side of offshore vendor to fulfil your project effectively.

2. Possibility that your offshore vendor will not stay in business for the duration of your project.

3. Misunderstanding and communication gap between offshore dedicated teams and the customer caused by cultural differences.

4. Poor understanding of customer’s business by an offshore vendor.

5. Unstable communication due to technical reasons; location in different time zones and subsequent communication difficulties.

6. Very complex legal issues. Offshore outsourcing services cover many areas of law, in fact, laws of 2 countries.

7. Leak of important information outside.

The list is quite impressive and points are very serious. But being specialists in software outsourcing, Belitsoft can assure you, that these problems can be solved or avoided if approached professionally. That’s what you have to do:

1. If you diligently research an outsourcing company, your chance of getting in trouble becomes minimal. You can assess the capabilities of vendor by examining their previous projects and turning to their customers for references.

2. Take your time to examine the legal issues for both sides – it will save you from hassle in the future.

3. Make your demands clear to your vendor (your objectives, expected results etc.) and discuss the finest technical details beforehand. Find out what solutions do they offer to guarantee the success of your project.

4. Make sure the communication infrastructure is stable and secure. Agree on time adjustments if you outsource to a company located in another time zone. It is important to be able to control the process of project development.

These are general recommendations, but they are essential If you want to get benefits of outsourcing, not the side effects. What we can add is that we live in a competitive world and to be successful outsourcing services providers have to ensure high quality of cooperation process. Thus good outsourcing vendors do their best to maintain a good reputation. At Belitsoft we offer our customers professional approach, attention to details, openness of the development process and ability to control every step of it. Consequently they get advantages they have been expecting: cost reduction, gaining supportive workforce, knowledge sharing and many others.