An American restaurant chain has reached out to Belitsoft. The customer wanted to take their quality of service (a thing of paramount importance to them) to the next level with a bespoke mobile app. The initial idea was to use it mostly for ordering, but soon the customer has come up with additional useful functions that ended up in the final release.
The customer said they’ve chosen Belitsoft as their development partner for the following reasons:
Positive reviews from past clients
Belitsoft rating on the independent vendor review services has always been close to perfect (4,9/5, 9/10 etc.);
Attractive and detailed project quote
The detailed estimation showed how much more can the customer get by working with us;
Previous experience with similar projects
Belitsoft developers have previously helped other customers implement similar functionality in their mobile apps.
As the app has existed only as a vision, working on a fixed price model was out of the question. So the client and our team agreed to Time and Material and Agile methodology. The projected development time of 3 months was split into 2-week sprints.
The customer participated in the weekly meetings with the team and the monthly demonstration sessions. The concerns or questions that couldn’t wait until the meeting were addressed over email or Slack.
Developing an app with cross-platform technology stack was the optimal decision. On it would provide both good performance and pleasant visuals in line with the client’s wish for improving their restaurants’ customer experience.
The developers used a lot of premade libraries and code snippets, which allowed us to launch the application quicker.
The app turned out fast and feature-rich. Its main functions were:
Besides the app itself, the customer invested in promoting it among their clientele. And it paid off - according to the restaurant chain management, more than half of their regulars preferred ordering online and the number of visitors grew by an undisclosed number.
Besides the app itself, the customer invested in promoting it among their clientele. And it paid off - according to the restaurant chain management, more than half of their regulars preferred ordering online and the number of visitors grew by an undisclosed number.
We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.
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