Belitsoft > Reliable ERP Development Company

Reliable ERP Development Company

Belitsoft develops custom ERP solutions for customers from the USA and Western Europe. Belitsoft is among the top custom ERP software development companies that build scalable, business-tailored systems.

Belitsoft ERP Development Services

ERP AI Integration

Belitsoft builds a new generation of intelligent ERP solutions for clients from manufacturing and other industries by merging ERP and AI technologies (ML algorithms, NLP models, generative AI, and predictive analytics). Our engineers integrate AI bots and assistants into ERP software, as well as computer vision (for real-time monitoring, automated quality control, and inspection). They configure chains of multiple AI agents working together as digital employees to handle complete business tasks (tracking inventory, coordinating with suppliers, and adjusting schedules) according to preconfigured business rules.

Custom ERP Software Development

We customize ERP software development services to meet the needs of organizations of any size and type, adapt ERPs to your business workflows, and merge all your business operations into a single interface. Belitsoft engineers design, develop, and implement custom extensions and plugins that connect your ERP solution with additional modules. Our ERP software development company builds web ERP applications with mobile access and intuitive UX. Get powerful bespoke ERP software covering all business processes of enterprises by augmenting the software development team with experienced dedicated developers.

ERP Development Consulting

Our ERP consultants conduct an analysis of your present business environment and gains a thorough understanding of your strategic business objectives and desired outcomes. They act as your trusted advisors and collaborate with you to develop the best strategies for deploying crucial ERP software.

ERP Applications Development

Our technical experts leverage the latest industry technologies and programming languages to develop feature-rich custom ERP applications tailored to your business needs. We specialize in building top-notch ERP applications for all platforms, SaaS, multi-tenant, web, and mobile systems.

ERP System Support and Maintenance

Our team of ERP experts provides continuous monitoring, management, and support for your ERP system. By identifying, resolving, and preventing issues before they become significant problems, we guarantee the smooth and uninterrupted operation of your ERP system.

ERP Migration Services

Rely on our team to migrate from one ERP system to another. The service could involve upgrading the same software, switching to a different one, or moving from an on-premise to a cloud-based ERP system. In the result, you enhance business operations thanks to better technology and functionality.

Cloud ERP Development

In contemporary cloud ERP systems, scaling can be executed without unwanted disruptions or application downtime. Cloud-based ERP systems host multiple virtual machines on various servers simultaneously. This allows system workloads or applications to be moved to larger machines as needed. After scaling, application data is immediately accessible to authorized users on all supported devices, requiring only a stable internet connection and a compatible device for real-time business data access. Users can access and utilize cloud-based applications from anywhere in the world with minimal complications.

The Most Popular ERP Modules Belitsoft Builds

Manufacturing. Arranging production, setting timetables, and keeping control, possibly with sub-modules for product life cycle and quality assurance.

Inventory. Automating the movement of products in storage locations and rapidly completing online transactions.

Marketing and Sales. Enabling automation of customer order management, planning of data-driven marketing campaigns, communication with customers, and gaining visibility into sales dynamics.

Human Resources. Managing HR policies and personnel matters, ranging from recruitment and onboarding to salary processing, attendance tracking, employee training and development, and handling employee requests.

Supply Chain Management. Keeping track of inventory, supervising vendors, and automating sourcing and procurement.

Financials and Accounting. Performing financial planning and analysis, overseeing accounts payable and accounts receivable, administering the general ledger, and automating billing operations.

Project Management. Planning and monitoring projects, assigning and tracking tasks, and using team collaboration tools such as instant messaging and shared file space.

Document Management. Setting up a central storage system for various document types, enabling simple navigation and sharing of documents, and providing document templates.

Purchasing. Reducing inventory and supply chain overheads while maximizing operational efficiencies, which results in enhanced forecasting of demand and supplying beneficial reports to foster superior decision-making.

Customer Relationship Management. Analyzing and enhancing customer interactions across the entire customer lifecycle, leading to advanced customer service, raised customer retention, and increased sales.

Analytics and Business Intelligence. Using comprehensive data analysis and visualization techniques to measure, observe, and maximize the efficiency of every department in the business.

Chatbots and virtual assistants. Guiding users in navigating an ERP system with chatbots, such as for employee onboarding. While virtual assistants can automate specific routine tasks for the company, like updating customer information, sending alerts about low inventory levels, and accumulating data on order shipments.

Hire ERP developers

Our company offers you an ERP development team with expertise in the industry and product-related knowledge, including experienced ERP developers, QA-engineers, project managers, business analysts, and IT consultants. We meet with your staff to understand your business processes and requirements. Our analysts analyze company info to prepare documentation. Then our well-versed ERP developers create a custom ERP system tailored to your organization's needs, for example Custom ERP for Automotive Repair Industry. They resolve functionality issues, work on databases, test software, hold technical meetings, and provide constant communication.

Responsibilities of Belitsoft’s ERP Developers:

  • Plan, analyze, design, and implement ERP systems
  • Provide support and work on improvements for ERP applications
  • Create and maintain ERP designs
  • Manage client reports and develop optimization solutions
  • Enhance ERP software capabilities through API integrations
  • Run gap/fit analysis for current processes
  • Validate custom ERP objects
  • Collaborate with the product team to comprehend business requirements
  • Follow industry best practices and standards

Skills and Qualifications of Belitsoft’s ERP Developers:

  • Proficiency in the development of enterprise business applications
  • Experience in ERP implementation and API connections
  • Demonstrated expertise in designing application tables, reports, and new modules for client systems
  • Knowledge of custom ERP elements and objects
  • Familiarity with database design principles
  • Problem-solving skills and team spirit

Choose Your ERP Development Services Option

Custom ERP Development
Creating a custom ERP system from scratch, including business analysis, end-to-end software development, data migration, integrations, quality assurance, and post-implementation support.
ERP Modules Development
Building an ERP module, incorporating architecture, UX and UI design, module development, manual and automated QA testing, as well as continual upkeep and support.

Benefits of Custom ERP Development Services

A custom Enterprise Resource Planning (ERP) system fulfills organizational needs. This ERP offers custom features not found in off-the-shelf ERP solutions and has an optimized TCO in the long run.

Enhanced security. Multiple security systems and authorization provide high data protection.

Workflow automation. Automation and optimization of business processes leads to fast and error-free decision-making. The ERP system facilitates the elimination of manual operations, enables easy data collection, and streamlines business processes within the company.

Integrations and advanced functions. Flexibility of a custom ERP system allows for easy implementation of new technologies as your business grows or strengthens. Cost-effective and smooth integration with other business systems.

Data warehousing and centralization. Keeping business data in one place ensures accuracy. It maintains support for either centralized or distributed (blockchain-based) data storage. Improved quality and efficiency of business operations. Use your central data warehousing system to extract, transform, and load information from various sources and establish multiple nodes for data aggregation.

Robust reporting. ERP development services enable each system user to generate customized reports rapidly, facilitating fast access and data analysis. This promotes timely business decisions.

Improved customer service. Enterprise planning solutions enhance the interactions between sales and customer service personnel and customers by granting them easy access to customers' data. A comprehensive ERP solution elevates the quality of customer service. User-friendly experience with a clear interface designed for various user roles.

Belitsoft's ERP Development Process

  • Business analysis. Business needs analysis and ERP requirements engineering. The first stage of our ERP development services includes consulting, identification of project scope, number of modules needed, etc. We begin with thorough comprehension and close examination of your organization’s strategy and existing business processes, and then provide you with an ERP implementation plan based on your individual needs and requirements. We also consider the specifics of your industry building a woodworking ERP or an ERP for car service stations, as an example.
  • ERP design. We continue with designing the feature set, architecture, role-specific UX and UI of your ERP system. We select tech stack for the ERP software and perform ERP project planning: scope, timeline, budget, KPIs, etc.
  • ERP development. At this stage, our team of developers, engineers, managers, and analysts build the enterprise resource planning software as per the details laid out in the design plan. Once built, our team deploys and integrates the ERP software with the existing business processes.
  • Extensions, Data Migration, etc. Integration with the required systems, e.g., CRM, a vendor portal, IoT control systems. Enterprise data migration from spreadsheets or a previously used resource planning system to ERP.
  • ERP testing. Quality assurance, a major element of the software development lifecycle (SDLC), confirms that the ERP is operational, user-friendly, performance-enhanced, secure, and free of flaws. Aside from creating your ERP, we also do testing during the early stages to guarantee that we complete the project efficiently, thus resulting in a superior-quality product.
  • ERP deployment. The deployment involves installing and configuring an ERP system in an organization's production environment.
  • Users Training. Providing instruction and education to end-users of the ERP system to ensure that they can operate the system capably and expeditiously. Effective user training is critical to the successful execution of an ERP implementation, as it allows employees to use the new system to fulfill their job functions.
  • Support. Ongoing support and evolution of ERP software (optional). A working enterprise resource planning system is dynamic, which requires regular aid and maintenance. Our support team is always present to offer help, even after implementing the solution to guarantee constant end-user service and system updates.

Benefits of Belitsoft's ERP Software Development Services

Accuracy of Estimation. With our proficiency in handling complex, time-critical initiatives and an internal Project Management Office (PMO), we can ensure precision in our project cost and time estimations.

Reduced Financial Risks. By conducting a thorough feasibility study prior to project initiation and providing technical product management consulting, we are able to mitigate the financial risks associated with ERP implementation.

Fast Delivery. The iterative development approach employed by our ERP development firm enables us to deliver the initial iteration of a solution within 3 to 5 months, with subsequent versions released every 2 to 6 weeks.

Effective Management and Transparency. Our organization seeks to reduce the managerial load on our clients while maintaining high transparency with consistent reporting and well-recorded operations. We also take steps to minimize the possibility of any issues occurring.

End-to-End Support. When selecting Belitsoft as your ERP development company, you can be certain that we will take care of every aspect, from design and development to implementation to post-deployment assistance.

Custom ERP Solutions by Belitsoft

Belitsoft delivers comprehensive ERP software solutions for all business types.

ERP System (cloud, mobile, web, SaaS, multi-tenant)
Supply Chain Management Software
CRM Software
Business Applications
Human Resources Software
Governmental Resource Planning Software
Manufacturing Software
Enterprise Appliance Transaction Modules
Inventory Management Software
Custom-integration Solutions

Frequently Asked Questions

The expense of custom-made ERP software is based on several considerations, including quantity and complexity of features, application design, the number of software/app users, total hours for ERP development, and other aspects.
  • Time and Material,
  • Fixed price,
  • Cost+
  1. Dedicated Team. If your in-house team is engaged with other core business operations, they may not have the capacity to focus totally on developing your ERP application. Our delivery teams can be of service. Highly skilled professionals make up our engineering team, so that your product can progress without constant supervision.
  2. Staff Augmentation. Having your IT team develop your custom ERP system is beneficial. However, what if they encounter a problem they can't solve? Entrust us with a Staff Augmentation model that enables you to hire the proficient individuals to maintain your project's progress. Let us know what skills you are lacking, and our engineers will fill the gaps.
  3. Project Outsourcing. If you have no in-house IT team, you can avail of Belitsoft software outsourcing services. Rely on us to handle the project from start to finish. Meet with us to discuss your requirements and regularly monitor our progress. We have employed this model in many projects which have produced several successful tools and applications.

ERP Portfolio

SaaS ERP Development and Marketplace Integration for Auto Shops
SaaS ERP Development and Marketplace Integration for Auto Shops
USA-based C-level executives with experience in launching start-ups and selling software products approached Belitsoft with the idea of developing an ERP/SaaS system integrated with an auto parts marketplace for automotive performance shops.
Mixed-Tenant Architecture for SaaS ERP to Guarantee Security & Autonomy for 200+ B2B Clients
SaaS ERP Mixed-Tenant Architecture for 200+ B2B Clients
A Canadian startup helps car service bodyshops make their automotive businesses more effective and improve customer service through digital transformation. For that, Belitsoft built brand-new software to automate and securely manage daily workflows.
Custom .NET-based Software For Pharmacy
Custom .NET-based Software For Pharmacy
Our customer received a complex, all-in-one solution that includes all major, high-demanded features suitable for any pharmacy branch.
API Integration for Digital Transformation of a Freight Management Company
API Integration for Digital Transformation of a Freight Management Company
Our Client, a US-based freight management company, needed a custom core business app to optimize their workflows.
Web and Mobile Custom ERP for a Manufacturing Company to Cut Operational Costs by 25%
Web and Mobile Custom ERP for a Manufacturing Company to Cut Operational Costs by 25%
Belitsoft built for our European Client a functional, user-friendly, and easy to manage ERP that ensured full visibility both for employees and business stakeholders and automated major manufacturing and financial workflows.

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Cloud ERP Development and Cloud ERP Customization
Cloud ERP Development and Cloud ERP Customization
What on Earth is ERP ‘Enterprise resource planning (ERP) systems are designed to address the problem of fragmentation of information or “islands of information" in business organizations.’ International Journal of Operations & Production Management ERP (Enterprise Resource Planning) is a software suite that automates and decreases the manual labor. It allows your company to perform in a cost-effective manner. ERP systems include a set of software modules, which manage the information for a separate business function or a group of those. It connects departments to one internal database and centralizes all the information. The database in turn exchanges data flow with the modules. For example, every month we have to inform the payroll office how much has each worker done. Employees should concentrate on their direct duties. By means of ERP automatization we minimize their involvement to the task and its tracked implementation. ‘I don’t see how any company can do effective supply chain management without ERP.’ ERP - Making It Happen To see the whole picture of what can be done by Enterprise Resource Planning alone, enjoy the graph: Source: Panorama report on ERP systems and Enterprise software So, make a step forward and simplify the process by implementing ERP systems: ERP analyzes the functional side of your enterprise and along the way automates and/or removes the irrelevant business functions. Each department has its own unique software that automates simple processes. Simplified working process. The info is already in the database, ready to be used. That will make the information exchange between the inner systems simpler and more robust. The modules have an access to each other’s outputs, while reduced time and effort consumption please the eye. Increased performance and stable implementation These make all segments of the company system fruitful; removes the spots of possible mistakes (e.g. human factor) and saves a great deal of time. Source: Panorama report on ERP systems and Enterprise software So, the main reason why people involve so much effort and money into the software of ERP is the need for constant improvement. The enhanced performance will push business processes increasing the efficiency and drawing customers’ attention. Visually, the influence of ERP systems looks like that: Source: Panorama report on ERP systems and Enterprise software Cloud-based ERP Today, a number of modern companies prefer this type of ERP. And BelItSoft isn’t an exception. However, because the security here is still questionable, some would prefer to have their data behind the walls. People still are suspicious of the Clouds. According to the Panorama report, 72% of respondents were frightened of the possible risks of data loss, and 12% of a possible security breach. Pros: Fast and easy data sharing+the access is seamless and handy. Saves money (no need in servicing and specific equipment) Good choice for small companies that are looking to start without going into too much technical aspects of setting their own hosting Cons: Deprives a full control over the data (hosting-provider is the one responsible for stable work and data integrity) Data security is in the hands of the vendor Still expensive: the price of VM in the Cloud is higher than in the local data-center On-premise ERP On-premise hosting means using your own resources for the software deployment (you need your equipment to make it work). However, you may also use VPS (Virtual Private Server) or VDS (Virtual Dedicated Server). As my interlocutor noticed, “To keep the machine working you need to hire people that could manage fixing whenever it breaks. Moreover, the space taken is also a reason to think your choice over". So, to make sure nothing will spoil “the moment of truth", the on-premise ERP holder should think of: Pros: Maximum security for your corporate data Full control 24/7 (physical access to any data on the server) Excellent for large and mid-sized enterprises which have a data control and safety in the first place Cons: Additional expenses (hiring specialists for servicing the equipment, space, safety, electricity) Complexities with data access for the distant branches OPEX (operating expenditure) is more profitable than CAPEX (capital exp.) you have buying facilities Ready-to-go vs ERP from the scratch. Budget decision Today you can purchase everything effortlessly. You may choose the way of the least resistance and check out what ERP software has been developed years ago and is still relevant. Source: https://selecthub.com/erp-software/ ‘However, we can’t say that the purchased product is the cure that works straight away. There are always things to change that make developers remove lots of discrepancies. It also happens that some existing modules that are not necessary anymore may be eliminated.’ Dmitry Garbar So, before the implementation, developers have to straighten everything up, adjust and test the results - to make sure the work is done the way you’ve expected. ‘I've never come across ready-to-use ERP software that fits a client perfectly. Often, they're not entirely willing to change their business processes to fit the ERP product. There's always room for the idea of a customized ERP solution.’ Dmitry Garbar Let’s sum up the information. The advantages of the ready-to-go ERP are: Short-term savings (by avoiding high costs associated with customization). Faster implementation Stable knowledge support (lots of outside experts on the software who can provide long-term training and advice) Software Sophistication (few bugs, industry-specific solutions and extensive elaboration) And the disadvantages are the following: The need for adjustments and additional development May be difficult to customize it to your processes You have less control over the product (software vendor holds the rights to the code) Developing ERP system from scratch. Some entrepreneurs may find it much more difficult to wisely develop an ERP core that holds their systems together. Firstly, you need to analyze what and how do people do their job in each department. “Each role that is performed in the company is under the question of automatization", Garbar said. “So to get the ball rolling, business analytics (BA) have a chat with every employee in the company to understand the mechanics better". And after the picture of company’s “back-end" has been drawn, we are ready to discuss the time frame, costs, individual desires, and suggestions. Source: ERP - Making It Happen. The overall process builds a totally unique architecture that is capable to adapt to the further changes in the company’s work. However, that coin has two sides. Pros: You get a unique software tailored to the specific nature of your business You have a full control over the software code You save money on the long-term prospects Intellectual property rights to the ERP increase company valuation. Cons: Long development time High costs compared to off-the-shelf solution May become obsolete by the time of implementation The costs and time frames Source: Panorama report on ERP systems and Enterprise software The final cost for the software is always formed individually and depends on the range of factors. Speaking of ERP system developing, the price includes: Company size (the number of employees, branches, locations and so on) The industry of the business Solution (industry-specific and customized, or general and flexible) Resources required (external consulting, user training, task tracking, etc.) Specific requirements For instance, if you expect to see a sophisticated custom ERP system, you may not find complete designs and architecture that will fully satisfy your desires. In such cases, the implementation may require heavy customization and third-party add-ons, which will increase the costs. But even if the price was named, it can’t be steady when push comes to the software expected to support your business for decades: Source: Panorama report on ERP systems and Enterprise software In numbers, USA companies charge from $10K up to $10 million and more: Small businesses: $10K - $150K Mid-sized: $150K - $500K Large enterprises: $1 million - $10+ million ‘Considering Belitsoft, it’s difficult to name even the average price we offer. The projects we are involved into are diversive and usually require a wide spectrum of services: from the company size and technology team to personal wishes and preferable time frames.’ Dmitry Garbar At Belitsoft, the effort on the project varies from 2000 hours to 96 man-months. And a plethora of those that need ongoing support and constant improvements. The question that doubts is shall the project pay off? Well, let’s see: Source: Panorama report on ERP systems and Enterprise software Time. If only “as fast as you can" would be taken literally and fulfilled right away. But in the real IT world all we have is to nod hearing 25, 32, 48+ months from the developer. But what takes them so long? Size. Same as with the costs. The size of your company, the amount of employees, and many other factors influence the time spent on analysis, chosen technology, the type of data storage etc. The industry you are operating in Types of ERP. The time needed for the final implementation of purchased and adjusted ERP on the Cloud differs from the on-premise solution tailored directly for the business you run. Personal desires. Any additional functions you want to see in the final product need extra time for development and adoption Respect the deadlines. Not many IT companies may boast for their accurate relationship with deadlines and set time-frames. According to the 2017 report, project duration was over scheduled by 59% in total: Source: Panorama report on ERP systems and Enterprise software Just face the fact that such a giant as Enterprise Resource Planning solutions can’t be developed in a day. It needs a constant updating and support, as an ordinary child does. Consider ERP as a life-time project that has a huge impact on everything you love. The best technologies for ERP implementation Source: https://www.cuba-platform.com/ The choice of technology arises from the size of a company you run. At Belitsoft, we provide PHP solutions for small and mid-sized businesses, and Java or .NET solutions for larger companies. If your project specifically requires Java expertise, you also have the option to hire dedicated Java developers from our skilled team. hire dedicated java developers Developing a desktop application for a Football Federation we’ve chosen .NET - as a prevalent technology - accompanied by C# and PHP. Creation of the ERP system for Granite Industry vendors involved Laravel, HTML and PHP. Angular JS coupled with .NET is a good replacement for Java to build financial software ‘One independent company carried out the technical audit of the project we were going to engage in. The focus was on specifications and architecture. In the end, they acknowledged only Java and .NET as the most secured technologies.’ As a programming language, Java shows itself as a perfect tool in finance and enterprise development. Amongst its advantages, the most substantial one is versatility. Java is essentially reliable and proven partner when it comes to the building software castles, skyscrapers and highway bridges. However, no one stops mid-sized companies to choose Java as well. It is a balanced language with well-oiled filling for the diverse purposes. Conclusion Two words: simplification and automation. Enterprise Resource Planning systems: Is a complex process that requires a distant understanding of the target. Requires re-orienting and teaching staff to work within a totally new environment. Transforms your enterprise into a computerized structural body managed by a set of software. modules covering the entire business. Provides the techniques accompanied by effective forecasting, planning, and scheduling processes. Makes the data exchange between modules much easier and more systematic. Helps to avoid repeated data entering. Automates business functions so that business processes go flawlessly.
Dzmitry Garbar • 7 min read
Custom ERP for Automotive Repair Industry
Custom ERP for Automotive Repair Industry
The Challenges of Standard Auto Repair Workflows Typically, automobile repair shops use a combination of a legacy ERP or CRM with .xls files, paper notes, and local folders for media files as well as different 3rd-party software to manage the core workflows. Such workflows are manual, time-consuming, and prone to human errors. Accepting a car for repair. A manager takes photos of the damage and saves them in a local folder. Then, they create a new order and manually estimate the repair cost. Then, the manager schedules the repair on a paper or in a CSV table and agrees this schedule with a responsible technician in person. Ordering lacking parts. The manager creates an email to a vendor where they manually indicate all the details (amount, estimated cost, and due date). After receiving the ordered parts, the manager manually notifies the vendor and confirms the final cost. Tracking employees' working hours. When a technician receives an order, they manually enter the start and completion time, lunch breaks, etc. For that, a technician has to write down these data on paper, then bring it to a manager. Calculating the costs of technicians' work, parts, and final repair expenses. A technician or manager goes to the accounting department to manually pass the information about the completed type of work and the number of hours spent on it. A manager also manually brings or emails the details about ordered parts to an accountant. The accountant enters the received data into accounting software by hand. Notifying customers about a current repair status. A customer has to call or email to find out the information about the repair process. Otherwise, a customer knows nothing about the repairing status until a manager calls and asks to pick up the car. Reporting to an automobile repair shop owner. The owner enters the accounting software to get data about cash flows. Then they enter the CRM to get information about customers, employees' efficiency, services, etc. How Custom ERP Automates Key Auto Repair Workflows Implementing a custom or on-demand auto repair software helps resolve a series of challenges typical of auto repair services, decrease costs, and improve customer service by automating every step of the workflow. 1. Advanced reporting tools to give business owners full visibility and control over a single or multiple auto repair shops In order to know strengths and bottlenecks of the business, an auto repair owner needs detailed and simple-to-use reporting to see the full picture. For that, an ERP needs an advanced reporting tool, that may include: financial reports (how much the company has earned from each order or during a certain period) for evaluating the business's financial health and earnings potential; business reports about dealing with 3rd party suppliers for analyzing the profitability of cooperating with each vendor; reports about cost-effectiveness of labor for calculating the auto repair shop's profit, etc. An example of a report illustrating the weekly number of orders and earnings, the parts and labor margins, a sales trend, and other KPIs. 2. Accepting a car for repair and scheduling work to save managers' time While creating an order in the ERP, a manager needs to take photos of a damage, estimate the repair cost, calculate the number of hours for repairing and types of work. All of this can be facilitated and automated by a custom ERP used in a combination with a mobile app. A manager takes photos of a damage using a mobile app. Photos get uploaded to a media storage, such as Dropbox, Google Drive, OneDrive, etc. Then, the media files are synchronized with a corresponding order. A manager estimates the cost of repair directly through the ERP thanks to integrations with collision estimating software (CCC, Audatex, AdjustRite, Mitchell) and with paint-scale systems (PPG Paint Scales, Akzo Nobel, or BASF) estimating the amount of paint needed. A manager plans repairing with the help of a scheduler, where they can see which time slots for each type of work are available. 3. Procurement management to save the time of auto repair shop's managers and accountants To order a lacking part, a manager selects a necessary integrated service (Partstech, Carfax, TireConnect, etc) and gets a list of required parts with pricing. The cost of repairing is calculated automatically based on a vendor's price list. A vendor receives an automated message with all the order details. 4. Tracking technician's working hours to monitor efficiency of work and calculate repair cost A technician selects a type of work to do and starts the countdown. When they need to make a break, or their shift ends, a technician marks the end time of the work through the mobile phone. The ERP contains a detailed timesheet, which facilitates further payroll. 5. Calculating the costs of technicians' work, parts, and final repair expenses to exclude human risks and save accountants' time Thanks to the integration of the ERP with the accounting software, an accountant automatically gets data about: technicians' working hours for calculating a salary; cost of parts and other materials, types of works, and repairing time for calculating a final repair cost; payments from customers (the paid sum, the number and dates of payments, the amount to be paid, etc.). The ERP for repair and maintenance gets all the transactions automatically thanks to the integration with such accounting software as QuickBooks, Sage One, Xero, or others. 6. Notifying customers about a current repair status to improve customer service When accepting a car for repairing, a manager agrees with a customer a preferable means of communication – SMS or email. Thus, a customer receives auto notifications about the repair status changes without involving a manager. An example of how customers can view the actual information. Create All-in-One ERP by Outsourcing ERP Development However, most ready-made car repair database software systems don't cover all the repair workflows. So, to get all the mentioned features, creating a multifunctional custom ERP is the best option. In case you don't want to risk employing a big team internally, choose a good technology partner to rely on who could get up to speed quickly and scale the team up and down as the project progresses. By outsourcing automotive repair software development to Belitsoft, the company with an extended pool of specialists, you get the following benefits: Quick start of the MVP development. Involving an experienced developer into the project from our talent pool without wasting time on hiring allows launching the MVP, get the first customers and start earning in a few months; On-demand scaling of the team up and down based on the current development needs. Not keeping extra developers in the team allows saving budget. At the same time, you quickly receive the necessary workforce on demand from our 300+ developers. Get the business-oriented and highly scalable ERP with unique functionality by partnering with Belitsoft's developers with expertise in the repair industry.
Dzmitry Garbar • 4 min read
ERP vs CRM
ERP vs CRM
In short, CRM is a part of ERP. ERP handles manufacturing and financial operations, while CRM traditionally deals with customers on all stages, automating marketing and sales activities. In real life, there are several scenarios: a company uses ERP but not CRM; a company uses CRM but not ERP; a company doesn't have either ERP or CRM. Whatever your scenario is, you can get the benefits of both systems and keep all your business's data in a centralized database by developing the ERP with CRM functionality from scratch, integrating CRM into ERP, or customizing ERP adding CRM features. Contact us to learn how we can help you. Enterprise Resource Planning (ERP) Using the ERP, you can reduce operating costs by 11% according to the research from a global research company. That's why the bigger a company is, the more savings in absolute numbers it can gain. Such saving numbers can be achieved on condition of automating key business processes typical of your industry. In practice, it's about implementing particular functionality in ERP. Budget Forecasting and Planning The ERP acts as a single database that provides business leaders with current financial data across the company, including profitability ratios, fixed assets, inventory margins, liabilities, and many more that can be added and customized individually. Using these metrics, business leaders can forecast revenue, expenses, and plan budgets across departments and company-wide. An example of the accounting module of the ERP with key performance indicators and trends necessary for making data-backed forecasts Automating Accounting Tasks The ERP automates all bookkeeping repetitive tasks, such as creating invoices, bills, entries for material costs, collecting data from other departments for calculating payrolls, order costs, or incomes. Now, your finance team can allocate dozens of hours saved monthly to more beneficial tasks, such as analyzing trends, reviewing transaction details, and investigating anomalies. The ERP can replace your standalone accounting software. Or, if you already use one (such as QuickBooks, Sage One, Xero, or others), the ERP can be integrated with it. As a result, all the financial activities will be managed through the ERP solely. An example of the accounting module of the ERP with outgoing and incoming cashflows details Procurement and Inventory Management The inventory is updated based on actual sales data, helping avoid both out-of-stock and excess inventory. The ERP alerts managers when it's time to place purchase orders and assists them throughout the procure-to-pay process. The software simplifies procurement management, saves time, and improves accuracy by automatically creating purchase orders, linking procurement transactions with vendor records, goods receipts, and billing documents. All procurement-related information, such as transactions, a list of approved suppliers, pre-negotiated contracts, is consolidated in the procurement dashboard. An example of the ERP dashboard with monthly inventory trend, orders to fullfill, purchase orders, and other essential data. Here you can also see reminders for purchasing managers Order Management The ERP helps handle the complete order lifecycle, from receipt to delivery. This module can automate and ensure accurate record keeping, covering order readiness status, order release, shipment confirmation, etc. Some ERPs, such as the woodworking ERP by Belitsoft, also support complex processes such as split shipments (when a large order can be shipped in several batches). All of this favors increasing on-time delivery rates and customer satisfaction. An example of a custom ERP dashboard where a split order shipment is applied Manufacturing The ERP grants you real-time visibility into every step of the production process, from production planning and scheduling to order fulfillment. There is a lot of potential for different technologies and features in manufacturing management. Here are the examples of what Belitsoft has implemented in custom ERPs: Quality monitoring by implementing IoT technology on production lines to allow the ERP to get data about the number of quality items and the number of defects. The ability to schedule employee hours, accept sick leave requests, see the projects that staff members are working on to correctly allocate human resources, and more. It streamlines the entire manufacturing process, reducing costs and increasing on-time delivery. An example of an ERP dashboard with employees' workload during the manufacturing process Make faster, data-backed decisions, impacting profitability and efficiency across your company by building a custom ERP as a single, shared database for all financial and operational data. Customer Relationship Management (CRM) According to the research from a consulting group, Microsoft’s partner, every $1 you spend on your CRM implementation returns as much as $8.71 in ROI on your sales revenue. So it's no wonder that over 91% of organizations with more than ten employees in their workforce use CRM. Marketing automation The CRM allows tracking and measuring all marketing campaigns, including emails, multichannel campaigns, events. It gives valuable data about a prospect's activity and helps identify when a lead meets certain buyer-readiness conditions. CRM analytics help marketers pass a lead to a sales team at the right moment. In addition, the CRM allows segmenting leads based on demographics, response patterns, purchase trends, and support histories to deliver personalized marketing campaigns. By aligning marketing with sales in real-time, you can continually fine-tune marketing campaigns, generate more leads, and maximize ROI. An example of a CRM dashboard illustrating the number of gained contacts, deals, the lead target, the list of leads, and other key data Sales and Customer Service Automation A study shows that sales teams spend only about a third of their day selling, while all the other time goes for tasks that could be automated, such writing emails (21%), entering data (17%), scheduling calls (12%). The CRM cuts out manual work from day-to-day sales tasks by managing quotes and invoices, automating follow-up messages, scheduling meetings, and much more. All of this speeds up the lead-to-cash process and boosts overall sales efficiency by shifting your sales managers' time from routine tasks to more beneficial ones, such as improving customer acquisition, upselling, and retaining existing customers. An example of a CRM dashboard with the customer history, including the latest messages, information about previous tickets and deals, contact data, and other helpful things Analytics and Forecasting The CRM can use real-time sales data to more accurately predict future sales and revenue, consequently. Thanks to advanced analytical tools, the CRM allows marketing, sales, and service teams to monitor their performance: Marketing reps can examine acquisition, engagement and conversion metrics for certain campaigns. Sales managers, for example, can access personal goals, such as sales achieved against the benchmark. Customer service teams can measure post-sales inquiries trends and overall client satisfaction. An example of forecasting sales opportunities based on actual sales data Through integrating CRM analytics into your business strategy, you can not only enhance your CRM capabilities and successfully implement them but also foster growth and attain your organizational goals. Make informed decisions on how to service customers efficiently, which customers to pursue for higher revenue, how sales teams are performing, and much more by building your proprietary CRM with a skilled development team.
Dzmitry Garbar • 4 min read

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