NLP Development Services
Customer Sentiment Analysis
Hire NLP developers to create and modernize your customer sentiment analysis tools based on natural language processing algorithms. You will be able to monitor multiple channels (live chat, emails, telephone calls, social media comments, and third-party reviews), collate the data from interactions of your customers with your brand, and analyze it in one centralized location. Your NLP tool will detect emotion, effort, intent, motive, intensity, profanity, and more from your customers thanks to machine learning techniques that will extract, tag, and score these concepts, enrich profiles of these customers in your CRM with appropriate notes, and augment employee experience in real time with automated workflows and triggered actions based on this data. We’ll customize NLP models to reflect your use cases, and industry.
NLP for Fraud Detection
Belitsoft’s NLP developers build NLP-based fraud predictive solutions in real time for auto, property and casualty, and health and life insurance. They train NLP models capable of analyzing and interpreting claims, policy documents, and customer communications (claim forms and calls) to uncover indicators of potential fraud not visible through traditional detection. NLP algorithms like named entity recognition and topic modeling, and approaches like entity relationships and semantic analysis, are used. Each claim with a fraud suspicion score exceeding the threshold will be flagged for further manual investigation. You can be sure that sensitive information from your data is handled and processed securely according to regulatory compliance. We also integrate NLP models into larger fraud detection systems.
Recommended posts
Our Clients' Feedback
Belitsoft has been the driving force behind several of our software development projects within the last few years. This company demonstrates high professionalism in their work approach. They have continuously proved to be ready to go the extra mile. We are very happy with Belitsoft, and in a position to strongly recommend them for software development and support as a most reliable and fully transparent partner focused on long term business relationships.
Global Head of Commercial Development L&D at Technicolor
They use their knowledge and skills to program the product, and then completed a series of quality assurance tests. We were working in an agile way with them. Belitsoft performed very well throughout our project. We are definitely looking at Belitsoft as a long-term partner.
Service Delivery Director at Crimson (United Kingdom)
I highly recommend Belitsoft for website design and development. We were up against a tight deadline to launch the project. The work was delivered on time and within budget! I will continue working with Belitsoft as a valued partner for our web development!
Program Administrator at UC Berkeley (United States)
We have worked with Belitsoft team over the past few years on projects involving much customized programming work. They are knowledgeable and are able to complete tasks on schedule, meeting our technical requirements. We would recommend them to anyone who is in need of custom programming work.
Main Partner at Hathway Tech (United States)
Belitsoft company is able to make changes instantly. One of our internal engineers has commented about how clean their code is. Belitsoft seems to know what they're doing, which I appreciate.
Co-Founder at HOWCAST MEDIA (United States)
It was a great pleasure working with Belitsoft software development company. New requirements and adjustments were implemented fast and precisely. We can recommend Belitsoft and are looking forward to start a follow-up project.
Head of Division at Fraunhofer FIT (Germany)
Belitsoft company has been able to provide senior developers with the skills to support back end, native mobile and web applications. We continue today to augment our existing staff with great developers from Belitsoft.
CEO at Apollo Matrix (United States)
Belitsoft company delivered dedicated development team for our products, and technical specialists for our clients' custom development needs. We highly recommend to use this company if you want the same benefits.
Managing Director at Key2Know A/S in 2012 (Denmark)
We approached BelITsoft with a concept, and they were able to convert it into a multi-platform software solution. Their team members are skilled, agile and attached to their work, all of which paid dividends as our software grew in complexity.
COO at Regenerative Medicine LLC (United States)
Having worked with Belitsoft as a service provider, I must say that I'm very pleased with the company's policy. Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business. I would strongly recommend Belitsoft's services to anyone wanting to get the right IT products in the right place at the right time.
CEO at Moblers
If you are looking for a true partnership Belitsoft company might be the best choice for you. They have proven to be most reliable, polite and professional. The team managed to adapt to changing requirements and to provide me with best solutions. I strongly recommend Belisoft.
Director at ShowCast Limited (Germany)
I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations. You acted pro-actively, challenged me at the right moments. Thanks!"
CEO at Ticken B.V. (Netherlands)
We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.
Founder from ZensAI (Microsoft)/ formerly Elearningforce