Our Client is a global telecommunication company (originally standing for international discount telecommunications), headquartered in the USA, with offices on 6 continents (the UK, Hong Kong, Canada, Brazil, and many more).
The enterprise made a revolution in telecommunication as the first company to provide a software product for prepaid calling services. It allowed individual consumers and businesses to make safe, simple, and affordable international calls via the Internet (PIN-less VoIP).
The Client is a Fortune 1000 technology company, currently traded on the New York Stock Exchange.
The enterprise had been on the market for 30+ years with products bringing stable profit. However, the company is continuously trying new ideas to keep on with its leading positions in the telecommunication domain.
To test a new idea, they usually launch a Minimum Viable Product (MVP) first, and if this stage turns out to be successful, they develop a full-scale product.
When the enterprise launched the software for prepaid calling services, it quickly became a revolution. This meant the necessity to urgently develop full-scale software.
Be the First to Deliver the Product to the Market
The competition is so intense that, following a successful MVP launch, others may attempt to replicate the product and capture the market share. So, the major challenge is to be the first to deliver the end product to the market to take the niche.
Deliver a High-Quality Product to Maintain Leadership
Winning the competition at the start is only halfway to success. It’s also essential to maintain leadership and the major market quote for long enough to gain reputation, brand awareness, and clients’ fidelity. For that, the product must have excellent quality and usability from the start.
However, fulfilling these goals is possible when the company is ready to assign multiple resources to the new project immediately, which is often challenging.
Urgent Need For 15+ Skilled .NET Developers to Meet the Goals
Considering a sudden and enormous success, the company faced the pressing problem of the lack of resources. Their in-house team capacity wasn’t sufficient to develop a full-scale product in a short time and risked losing the opportunity.
To avoid the extensive recruitment process that would lead to a delay in product delivery, the enterprise resorted to the well-known method of hiring dedicated developers in order to find the right skills without having to interview a vast amount of applicants.
Belitsoft’s dedicated team has created a scalable, well-designed SaaS application from scratch for the telecommunication giant and solved every single challenge the enterprise faced at the beginning:
- to get skilled specialists immediately and scale fast depending on the project scope
- to be the first to enter the market with a revolutionary product
- to maintain leadership and the major market quote for years thanks to delivering highly performing, responsive software
The new system has received both web and mobile designs and 11 separate versions with multiple languages and different functionality (depending on the legislation of each country).
The Core Features of the SAAS application
- Administration panel for B2B clients so that the business could adjust rates, promotions, and other specific processes by their needs
- Management of statistics regarding incoming/outgoing calls for each user
- Customer billing system that allows customers to make bank transfers even if they don’t have a bank account
- Tariff plan management that depends on the country and its rates
- Some marketing tools such as a landing page builder
- and many more
As the end users of the software are both individuals (B2C) and businesses (B2B), the application has three basic levels of access: personal users, corporate accounts, and functionality for retailers.
Technologies and platforms: ASP.NET MVC, Razor; Entity Framework; T4MVC; NLog; FluentValidation; SimpleInjector; ValueInjecter; NPoco; StyleCop; Unobtrusive ajax; Knockout; jqGrid, datatabeles.js; Oracle Database; Redis; Tests: NUnit
The number of users rapidly exceeded 7 million (!), and everyone could use the app with no performance issues.
They achieved a stable team, a good understanding of the customer’s business, quick scaling, reliable communication, etc., leading to superior performance and high-quality results.
Head of Department of the Enterprise
Our Clients' Feedback
They use their knowledge and skills to program the product, and then completed a series of quality assurance tests. We were working in an agile way with them. Belitsoft performed very well throughout our project. We are definitely looking at Belitsoft as a long-term partner.
Service Delivery Director at Crimson (United Kingdom)
I highly recommend Belitsoft for website design and development. We were up against a tight deadline to launch the project. The work was delivered on time and within budget! I will continue working with Belitsoft as a valued partner for our web development!
Program Administrator at UC Berkeley (United States)
We have worked with Belitsoft team over the past few years on projects involving much customized programming work. They are knowledgeable and are able to complete tasks on schedule, meeting our technical requirements. We would recommend them to anyone who is in need of custom programming work.
Main Partner at Hathway Tech (United States)
Belitsoft company is able to make changes instantly. One of our internal engineers has commented about how clean their code is. Belitsoft seems to know what they're doing, which I appreciate.
Co-Founder at HOWCAST MEDIA (United States)
It was a great pleasure working with Belitsoft software development company. New requirements and adjustments were implemented fast and precisely. We can recommend Belitsoft and are looking forward to start a follow-up project.
Deputy Head of Division at Fraunhofer FIT (Germany)
Belitsoft company has been able to provide senior developers with the skills to support back end, native mobile and web applications. We continue today to augment our existing staff with great developers from Belitsoft.
CEO at Apollo Matrix (United States)
Belitsoft company delivered dedicated development team for our products, and technical specialists for our clients' custom development needs. We highly recommend to use this company if you want the same benefits.
Managing Director at Key2Know A/S in 2012 (Denmark)
We approached BelITsoft with a concept, and they were able to convert it into a multi-platform software solution. Their team members are skilled, agile and attached to their work, all of which paid dividends as our software grew in complexity.
COO at Regenerative Medicine LLC (United States)
Having worked with Belitsoft as a service provider, I must say that I'm very pleased with the company's policy. Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business. I would strongly recommend Belitsoft's services to anyone wanting to get the right IT products in the right place at the right time.
CEO at Moblers (Israel)
If you are looking for a true partnership Belitsoft company might be the best choice for you. They have proven to be most reliable, polite and professional. The team managed to adapt to changing requirements and to provide me with best solutions. I strongly recommend Belisoft.
Director at ShowCast Limited (Germany)
I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations. You acted pro-actively, challenged me at the right moments. Thanks!"
CEO at Ticken B.V. (Netherlands)
We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.
СEO at ElearningForce International (United States/Denmark)
Belitsoft has been the driving force behind several of our software development projects within the last few years. This company demonstrates high professionalism in their work approach. They have continuously proved to be ready to go the extra mile. We are very happy with Belitsoft, and in a position to strongly recommend them for software development and support as a most reliable and fully transparent partner focused on long term business relationships.
Global Head of Commercial Development L&D at Technicolor