Support

Cooperation with the client is not limited to product development, delivery and communication during the warranty period. Belitsoft goes beyond that by offering ongoing lifetime maintenance service for software products and solutions we build. We create custom software for mass use too, and in this case we provide technical support for its users or your clients’ support.

With Belitsoft you will have confidence in your software environment or product 24/7 availability to its users. You will have timely upgrades of the software solutions you use or provide. Your users and clients will receive professional technical support on demand.

Software maintenance and technical support services we offer:

Ongoing product / system maintenance - troubleshooting, bug fixing, backups, stability monitoring, and 24/7 option is available;
Application or system enhancements and upgrades, new functionality integration;
Software solution reengineering to meet changes in environment and business needs;
Product migration to another platform;
Product / solution end-users’ and clients’ support (using online chats, ticket systems), 24/7 option is available;
Dedicated support team to hire (for big projects and custom off-the-shelf products).

Belitsoft has in-depth knowledge of software maintenance and technical support service, owing to the fact many long-term customers and end-users are satisfied with our work. We can help you run your business smoothly and make your system, website, or software product bug-free and ensure up-to-date features.

TESTIMONIALS

Bjarne Mortensen, СEO at ElearningForce International (United States, Denmark) :

We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.

Eddie Nicholas, Service Delivery Director at Crimson (United Kingdom) :

They use their knowledge and skills to program the product, and then completed a series of quality assurance tests. We were working in an agile way with them. Belitsoft performed very well throughout our project. We are definitely looking at Belitsoft as a long-term partner.

Adrienne Herd, Program Administrator at UC Berkeley (United States) :

I highly recommend Belitsoft for website design and development. We were up against a tight deadline to launch the project. The work was delivered on time and within budget! I will continue working with Belitsoft as a valued partner for our web development!

Kevin M. Rice, Main Partner at Hathway Tech (United States) :

We have worked with Belitsoft team over the past few years on projects involving much customized programming work. They are knowledgeable and are able to complete tasks on schedule, meeting our technical requirements. We would recommend them to anyone who is in need of custom programming work.

Darlene Liebman, Co-Founder at HOWCAST MEDIA (United States) :

Belitsoft company is able to make changes instantly. One of our internal engineers has commented about how clean their code is. Belitsoft seems to know what they're doing, which I appreciate.

Renè Reiners, Deputy Head of Division at Fraunhofer FIT (Germany) :

It was a great pleasure working with Belitsoft software development company. New requirements and adjustments were implemented fast and precisely. We can recommend Belitsoft and are looking forward to start a follow-up project.

Martin Beijer, CEO at Ticken B.V. (Netherlands) :

I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations. You acted pro-actively, challenged me at the right moments. Thanks!

Pete Johnson, CEO at Apollo Matrix (United States) :

Belitsoft company has been able to provide senior developers with the skills to support back end, native mobile and web applications. We continue today to augment our existing staff with great developers from Belitsoft.

Bo Sejer Frandsen, Managing Director at Key2Know A/S in 2012 (Denmark) :

Belitsoft company delivered dedicated development team for our products and technical specialists for our clients time to time custom development needs. We highly recommend that you use this company if you want the same benefits.

Nicolas Tierney, COO at Regenerative Medicine LLC (United States) :

We approached BelITsoft with a concept, and they were able to convert it into a multi-platform software solution. Their team members are skilled, agile and attached to their work, all of which paid dividends as our software grew in complexity.

Guy Doron, CEO at Moblers (Israel) :

Having worked with Belitsoft as a service provider, I must say that I'm very pleased with the company's policy. Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business.. I would strongly recommend Belitsoft's services to anyone wanting to get the right IT products in the right place at the right time.

Ivo Downes, Director at ShowCast Limited (Germany) :

If you are looking for a true partnership Belitsoft company might be the best choice for you. They have proven to be most reliable, polite and professional. The team managed to adapt to changing requirements and to provide me with best solutions. I strongly recommend Belisoft.

Software Support and Maintenance Services

Software maintenance and technical support services we offer:

Portfolio for Software Support and Maintenance Services

TESTIMONIALS

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