Name: Belitsoft
Telephone: +1 (917) 410-57-57

AI Chatbot Development Services

AI Chatbot
Design

Entrust the entire chatbot design process to our expert team. We design custom AI chatbots tailored specifically to your domain. The design process involves developing chatbot functionalities, creating conversational flows, incorporating NLP capabilities, and crafting a user-friendly interface.

AI Chatbot Architecture

Experience the strength of our technical infrastructure that powers chatbot development. Our offering utilizes NLP as part of the comprehensive suite of machine learning algorithms. Furthermore, we ensure your chatbot smoothly interfaces with various platforms, backed by robust management tools for performance monitoring and analysis.

AI Chatbot Consultancy

Leverage our specialists' advice on chatbot implementation specific to your industry. They are proficient in defining requirements, evaluating existing systems and processes, and recommending the most suitable AI chatbot solutions. Included in this consultancy are strategic planning, identifying use cases, selecting the right technologies, and sharing best practices for chatbot design, development, and deployment.

Features We Have Experience to Implement ASAP
Into your Conversational AI Chatbot

Context-Aware Chatbot

Embedded context awareness enables the chatbot to relate users' follow-up questions to the conversation history and thus provide highly detailed personalized answers, maintaining a continuous flow in the conversation without annoying repetitive questions. Context, in the form of JSON objects, can be pulled from the chat history, the web site where the user is located, backend databases or email messages and meeting notes. Your chatbot will understand user context, session context, and domain-specific and industry contexts. We also configure cost-optimized memory management.

Intent-Based Chatbot

Your chatbot will recognize the user's intent to understand the motive of a chatbot user, the purpose of their message, and accurately interpret it to provide the relevant, personalized response in real-time. To achieve this, we train the chatbot to recognize various types of intents. We perform intent classification to help the bot analyze and then group the messages into 'intents' like Bookings, Scheduling, Order Tracking, Product Information, FAQ, Customer Support, Feedback, and more. For the training, we feed the data into NLP machine learning models. Based on the input, the model will learn to predict user intents.

Multilingual Capabilities

We empower bots to interact with customers in different languages by incorporating translation capabilities. To achieve this, we design chatbot frameworks that facilitate translation based on conversational intent and context. This enhances user satisfaction, fosters loyalty, and engages customers in their native language.

Omnichannel Chatbot

Your omnichannel chatbot will operate across all channels, eliminating the need to rebuild it for each specific channel such as websites, messengers (including Facebook, Instagram, Viber, WhatsApp, Apple Business Chat, and Google’s Business Messages), mobile apps, email, or voice assistants. Our conversational AI platform allows your team to manage conversations between users and the chatbot. They can address all requests from a centralized location, while chatbot users get responses through their preferred channels. Authenticated users can transition seamlessly between channels during conversations and continue right where they left off, as the chatbot remembers the ongoing dialogue. The chatbot will be able to display emojis, multimedia (images, gifs, videos), and voice.

Tailored Responses

Through conditional response programming, we ensure that our chatbots deliver personalized and relevant answers to common customer queries.

Private and Secure Interactions

Our chatbots offer enterprise-level security, ensuring the privacy and safety of your interaction data. The data is securely stored and accessible only to authorized administrators, making our chatbots suitable for various industries such as finance, retail, e-commerce, and more, where data security is crucial.

Leverage our AI chatbot services to simplify your employee and user experience, while also reducing your operational costs. Reach out to us.

Custom chatbot development

Telegram chatbot development

Chatbot development with Azure Bot Service

Facebook chatbot development

Google chatbot development

Experienced chatbot developers

Benefits of Implementing AI Chatbot in Business

Informing Decision-Making: AI chatbots can analyze massive data sets, yielding actionable insights that enhance decision-making. By detecting patterns, trends, and correlations in data, these intelligent tools empower businesses to refine their strategies.

Driving Sales and Leads: AI chatbots can contribute significantly to lead generation and sales by harnessing and analyzing customer information. They pinpoint potential sales opportunities, recommend suitable products or services, and deliver personalized offers, thereby boosting conversion rates and revenue.

Enhancing Internal Communication: Businesses can use AI chatbots internally to streamline communication with vendors, suppliers, and employees. These chatbots provide immediate access to relevant data, documents, and resources, encouraging efficient information exchange. By answering routine queries, guiding on company policies, and automating mundane tasks, they enhance overall communication flow, reduce response times, and foster collaboration. Also, as virtual assistants, AI chatbots are equipped to schedule meetings, send reminders, and aid in task organization.

Personalized User Experiences: We ensure that interactions with your brand or making purchases feel like engaging in friendly conversation. Our AI chatbots can identify individual customers, providing tailored experiences based on their preferences. Expect top-notch personalized customer support from bots adept at answering frequent queries, guiding through troubleshooting steps, and automating the sales process.

Workflow Automation: By accurately addressing common questions and providing self-service options, our AI chatbots automate the process of assistance. This minimizes the need for human involvement, freeing up valuable time for customer support teams and optimizing resource allocation, which ultimately leads to cost savings.

24/7 Rapid Support: Today's web users expect immediate responses. Our AI chatbots offer instant replies, keeping prospects engaged and preventing them from navigating away unattended. The ability of chatbots to promptly respond to customer interests and gather valuable customer data enhances engagement significantly.

ChatGPT API Integration

Use ChatGPT API to seamlessly integrate ChatGPT into your talent management applications to create intelligent conversational interfaces for enhancing your customer support, marketing, sales, or learning workflows. ChatGPT API integration brings businesses the following benefits:

Mitigating the complexity of custom chatbot development to save time and money,
Harnessing advanced AI capabilities of ChatGPT for enhanced performance,
Benefitting from continuous updates for an optimal user experience,
Scaling seamlessly to accommodate increasing usage,
Tailoring to your unique use case to follow the brand voice.

Custom ChatBot Portfolio

Custom Chatbot Development for a Chatbot Store / PAAS for Bot-Building

Today, our chatbots are widely used and help the customers of our Client from Israel to deliver the best possible messaging experience to the end-users.

Custom Chat-Bot and SAAS Web Platform For Lead Generation

For our client, chief executive officer of a startup company from Germany, we successfully developed a chatbot to convert website visitors to leads and a database application to store them.

Our Clients' Feedback

"We are very happy with Belitsoft"

Belitsoft has been the driving force behind several of our software development projects within the last few years. This company demonstrates high professionalism in their work approach. They have continuously proved to be ready to go the extra mile. We are very happy with Belitsoft, and in a position to strongly recommend them for software development and support as a most reliable and fully transparent partner focused on long term business relationships.

Ron Edwards

Global Head of Commercial Development L&D at Technicolor

"We are definitely looking at Belitsoft as a long-term partner"

They use their knowledge and skills to program the product, and then completed a series of quality assurance tests. We were working in an agile way with them. Belitsoft performed very well throughout our project. We are definitely looking at Belitsoft as a long-term partner.

Eddie Nicholas

Service Delivery Director at Crimson (United Kingdom)

"I highly recommend Belitsoft for website design and development"

I highly recommend Belitsoft for website design and development. We were up against a tight deadline to launch the project. The work was delivered on time and within budget! I will continue working with Belitsoft as a valued partner for our web development!

Adrienne Herd

Program Administrator at UC Berkeley (United States)

"We would recommend Belitsoft to anyone who is in need of custom programming work"

We have worked with Belitsoft team over the past few years on projects involving much customized programming work. They are knowledgeable and are able to complete tasks on schedule, meeting our technical requirements. We would recommend them to anyone who is in need of custom programming work.

Kevin M. Rice

Main Partner at Hathway Tech (United States)

"Belitsoft seems to know what they're doing, which I appreciate"

Belitsoft company is able to make changes instantly. One of our internal engineers has commented about how clean their code is. Belitsoft seems to know what they're doing, which I appreciate.

Darlene Liebman

Co-Founder at HOWCAST MEDIA (United States)

"We can recommend Belitsoft and are looking forward to start a follow-up project"

It was a great pleasure working with Belitsoft software development company. New requirements and adjustments were implemented fast and precisely. We can recommend Belitsoft and are looking forward to start a follow-up project.

Renè Reiners

Deputy Head of Division at Fraunhofer FIT (Germany)

"We continue today to augment our existing staff with great developers from Belitsoft"

Belitsoft company has been able to provide senior developers with the skills to support back end, native mobile and web applications. We continue today to augment our existing staff with great developers from Belitsoft.

Pete Johnson

CEO at Apollo Matrix (United States)

"We highly recommend to use Belitsoft if you want the same benefits"

Belitsoft company delivered dedicated development team for our products, and technical specialists for our clients' custom development needs. We highly recommend to use this company if you want the same benefits.

Bo Sejer Frandsen

Managing Director at Key2Know A/S in 2012 (Denmark)

"BelITsoft's team members are skilled, agile and attached to their work"

We approached BelITsoft with a concept, and they were able to convert it into a multi-platform software solution. Their team members are skilled, agile and attached to their work, all of which paid dividends as our software grew in complexity.

Nicolas Tierney

COO at Regenerative Medicine LLC (United States)

"Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business"

Having worked with Belitsoft as a service provider, I must say that I'm very pleased with the company's policy. Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business. I would strongly recommend Belitsoft's services to anyone wanting to get the right IT products in the right place at the right time.

Guy Doron

CEO at Moblers (Israel)

"If you are looking for a true partnership Belitsoft company might be the best choice for you"

If you are looking for a true partnership Belitsoft company might be the best choice for you. They have proven to be most reliable, polite and professional. The team managed to adapt to changing requirements and to provide me with best solutions. I strongly recommend Belisoft.

Ivo Downes

Director at ShowCast Limited (Germany)

"I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations"

I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations. You acted pro-actively, challenged me at the right moments. Thanks!"

Martin Beijer

CEO at Ticken B.V. (Netherlands)

"Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us"

We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.

Bjarne Mortensen

СEO at ElearningForce International (United States/Denmark)

Let's Talk Business

Do you have a software development project to implement? We have people to work on it. We will be glad to answer all your questions as well as estimate any project of yours. Use the form below to describe the project and we will get in touch with you within 1 business day.

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