When a user asks a question, the chatbot uses the RAG (Retrieval-Augmented Generation) method to dynamically decide whether to
fetch real-time data (e.g., inventory levels from an ERP) or
initiate a process (e.g., submit an HR ticket or process a customer request via APIs). It is powered by VectorDB (vector databases) for efficient data retrieval. We consolidate data from multiple systems (ERPs, CRMs, HR tools) into a
single conversational interface to avoid app switching and reduce reliance on managers or support teams.
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Pulled up-to-date data from business systems is presented in plain language, making it easily accessible to non-technical staff
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Repetitive tasks are automated, including creating reports and order updates
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Daily tasks are simplified with live guidance and reduced completion times