Our client is a European medium-sized logistics provider with a long-term strategy for entering the same-day delivery market.
The primary goal was to launch a new service with minimal resources and in the shortest possible time.
The company provides general delivery services, acting as an intermediary between:
- individual customers who purchase products and goods online and want it to be delivered by a courier,
- and vendors that sell those products and goods and have to deliver them by means of 3rd-party couriers.
While developing a strategy for entering the same-day delivery market, the Client realized the limitation of the current web-based solution. It lacked real-time access for couriers who had to receive order details immediately after purchase.
To bring the strategy to life smoothly, the company's IT department suggested developing a new mobile app both for iOS and Android.